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회원가입 안내

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

주문 안내

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

결제안내

[PAYMENT]

 

Please note partial payment cancellation is not allowed.

Upon the completion of your order,
changing order detail is not
possible and new order should be proceeded.

 



[INTERNATIONAL DELIVERY]

 
  

 HOW TO ORDER


 - PayPal
  
 introduce this service in the immediate future.)

 - Credit card or account transfer 

 - Write below purchase order in detail on Q&A.
 

Name :             

Item# (w/color):           

Size :                 
Mobile :             

Country :                 

Address :
Remark : 
 

   

Please note that delivery times go into effect the business day after 
you place an order.
   
Transit times will be 7-10days, do not include Saturday, 
Sunday or holidays.  
Pricing will be provided individually determined based on 
exchange rate of the day of purchase with weight of package and
delivery address. 

 
We does not assume responsibility for customs fees incurred from 
importing goods.
customs and import duties will be leveled by the client’s 
local government.

 

[RETURNS & EXCHANGS]


 
HANAH gladly accepts returns and exchanges in accordance with below.

When returning items for exchange, the cost of return shipping should
be reimbursed by client by enclosing both delivery and return shipping
charges to return package.

All goods must be returned in their original condition as unworn,

unwashed and with all tags attached.
 
Cash on arrival only allows for faulty or damaged item.

Upon acceptance of the merchandise for exchange/return,

we will process you exchange/refund within 7 business days.   
 
Please contact us with any questions or concerns to +82 70-4422-7306.

배송안내

  • 배송 방법 : Parcel Service
  • 배송 지역 : A Region.
  • 배송 비용 : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • 배송 기간 : 3 - 7 days
  • 배송 안내 : Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

교환/반품안내

[PAYMENT]

 

Please note partial payment cancellation is not allowed.

Upon the completion of your order, 
changing order detail is not 
possible and new order should be proceeded.

 

[INTERNATIONAL PAMENT]


 HANAH  accept international orders ship to overseas.

we accept all major credit cards(Visa, Master,JCB, Union Pay) and
PayPal for payment.
 

PayPal is unavailable at this current time. 
It is our priority to introduce 
this service in the immediate future.

 


[INTERNATIONAL DELIVERY]

  
  

 HOW TO ORDER


 - PayPal(PayPal is unavailable at this current time. It is our priority to 
   
 introduce this service in the immediate future.)

 - Credit card or account transfer 

 - Write below purchase order in detail on Q&A. 
 

         Name :             

                       Item# (w/color):           

           Size :                 
          Mobile :             

                Country :                 

Address : 

Remark :  
 

   

Please note that delivery times go into effect the business day after 
you place an order. 
    
Transit times will be 7-10days, do not include Saturday, 
Sunday or holidays.  
Pricing will be provided individually determined based on 
exchange rate of the day of purchase with weight of package and 
delivery address. 

 
We does not assume responsibility for customs fees incurred from 
importing goods.
customs and import duties will be leveled by the client’s 
local government.

 

[RETURNS & EXCHANGS]


 
HANAH gladly accepts returns and exchanges in accordance with below.

When returning items for exchange, the cost of return shipping should 
be reimbursed by client by enclosing both delivery and return shipping
charges to return package.

All goods must be returned in their original condition as unworn,

unwashed and with all tags attached.
 
Cash on arrival only allows for faulty or damaged item.

Upon acceptance of the merchandise for exchange/return,

we will process you exchange/refund within 7 business days.    
 
Please contact us with any questions or concerns to +82 70-4422-7306.

환불안내

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

기타안내

Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

Requirements:
If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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